Legal

Terms of Service

Version 2026-10-03 · Effective 3 October 2026 · All documents and versions

In short

This summary is for convenience. The full text below is what applies.

1. About these Terms

These Terms of Service ("Terms") are an agreement between you and Krenos ("we", "us"), a sole proprietorship based in India. We are located in Kattankulathur, Tamil Nadu, India. You can reach us at legal@krenos.co.in.

These Terms cover the Krenos website at krenos.co.in, the Krenos web app and builder, the Krenos Studio desktop application, our APIs, and every related feature (together, the "Service"). They include, by reference:

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Who can use Krenos

2.1 Minimum age. You must be at least 16 years old to create an account or use the Service.

2.2 Users aged 16 or 17. Under Indian law, a person under 18 is a minor and cannot enter into a binding contract alone. If you are 16 or 17:

  • your parent or legal guardian must review these Terms and give their consent before your account is activated. They accept these Terms on your behalf and are responsible for your use of the Service;
  • your account carries extra protections, described in the Privacy Notice: no behavioural tracking or analytics, a restricted set of AI providers, and no purchases;
  • your parent or guardian can withdraw their consent at any time. If they do, we close the account;
  • on your 18th birthday these protections end. We will then ask you to accept these Terms in your own name.

2.3 Accurate information. The information you give us, including your date of birth, must be true. If we learn that an account belongs to someone under 16, or that a minor's account was opened without valid consent from a parent or guardian, we will close it and delete its data.

2.4 Organisations. If you use the Service on behalf of a company or other organisation, you confirm you have authority to bind it to these Terms. In that case, "you" includes that organisation.

2.5 Purchases. Only people aged 18 or over may buy a paid plan.

3. Your account

You are responsible for your account and for everything done with it. In particular:

  • Keep your password, session tokens, personal access tokens and API keys confidential.
  • Use your own account. Do not share it, and do not create multiple free accounts to get around limits.
  • Tell us promptly at security@krenos.co.in if you suspect unauthorised access.

We may require you to verify your email address before you use some features, such as sharing or buying a plan.

4. The Service

4.1 What Krenos does. Krenos provides AI-assisted tools for building software. These include a browser-based builder and editor, focused AI apps, public share links, the Krenos Studio desktop application, personal access tokens for our API, "bring your own key" (BYOK) access to AI providers, and integrations such as GitHub and Supabase. Some features, such as hosted sites and community apps, may be offered later or only on some plans.

4.2 Changes. We are improving Krenos continuously, so features, limits and supported AI models may change. If we materially reduce a paid feature during a billing period you have paid for, we will give you reasonable notice. Where appropriate, we will also offer a pro-rated refund for the affected period.

4.3 Free plan and limits. The free plan includes a monthly AI usage quota. Every plan has fair-use limits that protect the Service, such as rate limits and size limits. You may not get around any limit.

4.4 Availability. We aim to keep the Service available, but we do not guarantee it will be uninterrupted, error-free or always reachable. We may suspend parts of it for maintenance, security or legal reasons.

5. AI features and output

5.1 How it works. When you use an AI feature, your prompt and the context you include are sent to the AI model provider that serves the request. The context can include files from your workspace, or excerpts from it in the desktop application. The Sub-processors & AI Providers page lists those providers, where they process data, and whether they may use it for training.

5.2 Output can be wrong. AI output ("Output") is generated automatically. It may be inaccurate, incomplete, insecure, out of date, or similar to output generated for other people. Output is not professional advice of any kind, including legal, medical, financial, tax or security advice. You must review, test and verify Output before relying on it, publishing it or deploying it. You are responsible for what you do with it, including making sure it complies with applicable laws and third-party licences.

5.3 Agent actions. In edit and autopilot modes, the Krenos agent can create, change and delete files in your workspace. If you connect an external service, such as a Supabase database, it can also run operations there that you or the agent start. You authorise these actions when you enable these modes or connect the service, so:

  • review proposed changes before accepting them;
  • keep backups;
  • connect only systems you are entitled to change. Avoid connecting production systems that hold other people's data unless you have safeguards in place.

We are not responsible for changes that you approve or allow the agent to make.

5.4 No model training on your content. Krenos does not use your content or your Output to train AI models. Each AI provider processes requests under its own terms. If you choose a provider that may use inputs for training, we will ask for your explicit opt-in first.

6. Your content

6.1 Ownership. "Your Content" means anything you submit to the Service: prompts, code, files, projects, shared material, app inputs and similar material. You keep all of your rights in Your Content. As between you and Krenos, you also own the Output generated for you, to the extent the law recognises rights in it.

6.2 Licence to operate the Service. You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transmit and display Your Content. This is only to provide, secure and support the Service for you, including sending it to the AI providers that serve your requests. For content you choose to make public, such as a share link, the licence also covers displaying it to anyone who has the link. The licence ends when you delete the content or your account, except for:

  • copies kept for a limited time in backups, and
  • records we must keep by law (see section 9 and the Privacy Notice).

6.3 Your responsibilities. You confirm that you have every right needed to submit Your Content, and that Your Content and your use of the Service do not break the law, infringe anyone's rights, or breach the Acceptable Use & Content Policy. Do not put secrets, credentials or other people's sensitive personal data into prompts or public content unless you have a lawful basis to do so.

6.4 Apps you build. If something you build with Krenos collects personal data from other people, you are responsible to those people. That includes giving them your own privacy notice and getting any consent the law requires.

6.5 Public share links. A share link can be opened by anyone who has it, and it stays public until you delete it or we disable it. Shared pages ask search engines not to index them, but we cannot control what people do with a link once it has been shared.

7. Acceptable use

You must follow the Acceptable Use & Content Policy. It forms part of these Terms. It includes the categories of content you may not host, display, upload, modify, publish, transmit, store, update or share under Rule 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

8. Third-party services, BYOK and tokens

8.1 Third-party services. The Service works with services we do not control. These include AI model providers, GitHub, Supabase, Paddle and the public content delivery networks that generated previews load libraries from. Their own terms and privacy policies govern your use of them. We are not responsible for them.

8.2 Bring your own key. If you add your own API key for an AI provider:

  • you are responsible for that key, for the charges your provider bills you, and for following that provider's terms;
  • we store the key encrypted and use it only to make the requests you ask for.

8.3 Personal access tokens. Treat personal access tokens like passwords. Revoke a token from your account settings if you think it has been exposed.

9. Our role as an intermediary; complaints and takedowns

9.1 Intermediary status. For content that users publish or share through the Service, Krenos acts as an intermediary under section 79 of the Information Technology Act, 2000. We do not review all content before it is published. We act on content when it is reported to us, when we otherwise become aware of it, or when we receive a lawful order.

9.2 Removal. We may remove content, or disable access to it, if we believe it breaks the law, these Terms or the Acceptable Use & Content Policy. We may also remove content when required by a court order or a lawful direction from a government authority, within the time the law requires. Where the law allows and it is safe to do so, we will tell you what we removed and why. You can ask for the decision to be reviewed through the Grievance Redressal process.

9.3 Records. When we remove content, we keep a copy and the related records for at least 180 days, as the law requires. We may share them with authorities when legally required.

9.4 Reminders. At least once every three months, we will remind users of these rules and the consequences of breaking them.

9.5 Grievance Officer. You can reach our Grievance Officer at grievance@krenos.co.in; their name and details are on the Grievance Redressal page. The Grievance Redressal page explains how to complain and how quickly we respond.

10. Paid plans, renewals and cancellation

10.1 Prices. Prices are shown on the Pricing page. Applicable taxes are calculated at checkout.

10.2 Merchant of Record. Paid plans are sold through Paddle.com, our authorised reseller and Merchant of Record. Paddle processes payments, charges and remits taxes, issues invoices, and handles refunds. Your purchase is also subject to Paddle's buyer terms, which Paddle shows you at checkout. We never see your full card details.

10.3 Automatic renewal. Subscriptions renew automatically at the end of each billing period (monthly or yearly) until you cancel. Before an annual plan renews, we or Paddle will remind you by email.

10.4 Cancellation. You can cancel at any time from Account → Billing, or by emailing support@krenos.co.in. Cancelling stops future renewals. You keep paid access until the end of the period you have already paid for.

10.5 Refunds. Refunds follow the Refund & Cancellation Policy. In short, your first payment for a subscription is fully refundable if you ask within 14 days. Your statutory consumer rights are not affected.

10.6 Price changes. If we change the price of your plan, we will tell you at least 30 days before your next renewal, and you can cancel before the new price applies.

10.7 Failed payments. If a payment fails, Paddle may retry it. If payment cannot be collected, we may move your account to the free plan.

11. Suspension and termination

11.1 By you. You can stop using the Service at any time. You can also delete your account from Account → Privacy.

11.2 By us. We may suspend or end your access, in whole or in part, if:

  • you seriously or repeatedly breach these Terms;
  • the law or a lawful order requires it;
  • your use creates a risk to the Service, to other users or to third parties; or
  • you do not pay amounts that are due.

We will give you notice and a chance to respond where that is practical and lawful. If we end your access without cause, we will refund any prepaid fees for the unused period.

11.3 Effect. When your account ends, your right to use the Service stops. We delete your data as described in the Privacy Notice, keeping only what the law requires. Sections 5.2, 6.4, 12 to 15 and 17 to 19 survive termination.

12. Krenos intellectual property

The Service is owned by Krenos and our licensors. This includes the software, design, brand, the Krenos name and logos, and documentation, but not Your Content. We give you a personal, non-exclusive, non-transferable, revocable licence to use the Service in line with these Terms. You must not copy, modify, resell, or reverse engineer the Service, except where the law or an applicable open-source licence allows it. If you send us feedback, we may use it without any obligation to you.

13. Disclaimers

The Service and all Output are provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement. Nothing in these Terms excludes or limits any right or remedy you have under applicable consumer protection law that cannot lawfully be excluded or limited.

14. Limitation of liability

To the extent the law allows:

  • (a) Krenos is not liable for indirect, incidental, special, consequential or punitive losses, or for loss of profits, revenue, data, goodwill or business opportunity, however caused;
  • (b) Krenos's total liability for all claims relating to the Service or these Terms is limited to the greater of:
    • the amount you paid us in the 12 months before the event giving rise to the claim, and
    • INR 5,000.

These limits do not apply to liability that the law does not allow us to limit. That includes liability for fraud, for gross negligence, for wilful misconduct, and under section 43A of the Information Technology Act, 2000 where it applies.

15. Indemnity

If a third party brings a claim against Krenos arising from Your Content, or from your breach of these Terms or of the law, you will compensate Krenos for the reasonable losses and costs that result. This does not apply to the extent the claim arises from our own breach or fault. Your statutory rights as a consumer are not affected.

16. Changes to these Terms

We may update these Terms. For material changes, we will tell you at least 30 days before they take effect, by email or in the Service, and ask you to accept the new version before you continue using your account. Other changes take effect when we publish them. Every version, with its date, is listed at /legal.

17. Governing law and disputes

These Terms are governed by the laws of India. Before starting formal proceedings, please contact our Grievance Officer. We will try to resolve the issue informally within 30 days. Subject to that, the courts at Chennai, Tamil Nadu have exclusive jurisdiction over disputes arising from these Terms or the Service. Nothing in this section limits any non-waivable right you have as a consumer to bring a complaint before a consumer commission or court where you live or work.

18. Assignment

You may not transfer these Terms without our written consent. We may transfer these Terms, with notice to you, to:

  • an affiliate;
  • a successor entity, including a company established by Krenos's founder to run the Service; or
  • a buyer of all or part of the business.

Your rights under these Terms continue against whoever takes them over.

19. General

  • Entire agreement: these Terms, together with the documents incorporated in section 1, are the whole agreement between you and us about the Service.
  • Severability: if any provision is found unenforceable, the rest continue to apply.
  • Waiver: if we do not enforce a provision, that is not a waiver of it.
  • Force majeure: neither party is liable for delays caused by events beyond its reasonable control.
  • Notices: we will send notices to your account email. You can send notices to legal@krenos.co.in.
  • Electronic record: these Terms are an electronic record under the Information Technology Act, 2000 and do not need a physical or digital signature.
  • Language: translations are for convenience; if they conflict, the English version prevails.

20. Contact

Questions about these Terms: legal@krenos.co.in. Support: support@krenos.co.in. Grievances: grievance@krenos.co.in.